FAQ


Q: Where do I find warranty information?

A: Warranty information can be found towards the end of the user manuals supplied with your system.


Q: How do I know what type of receiver I have?

A: The type of receiver you have, as well as the radio type, will be indicated on top of the receiver. Possible combinations include ASKA, ASKG, and DSSA among others.

 
 

Q: What do I do if I lose my handheld?

A: Contact BASE for a replacement handheld. The handheld will come with instructions to help you pair it with your existing receiver.


Q: How do I contact a specific person at BASE?

A: If you know the individual you’d like to speak with, call BASE at (506) 635-2280 or 1 (800) 924-1010 and ask for the individual by name.